FAQ

 

Treatment

  • Falling asleep worse in case of treatment in the evening

  • Does the medic laser also help for treating other syndromes?

  • There’s pain in the ear, while treating

  • How long does the effect of the treatment last?

  • Must the treatment always been carried out at the same time of the day?

  • Increase of the tinnitus noise after the 30 minutes treatment

  • Can the treatment time be longer than indicated?

  • Can the treatment be too long or too often?


  • Order / Purchase

  • Does the accident insurance accept the costs of the EarLaser?

  • Can be delivered to the U.S. ?

  • When is the hearing test needed?

  • How long is the delivery time?


  • Function / technics

  • How long is the lifespan of the batteries?

  • There is no light after turning on the laser

  • The luminosity of the laser goes down

  • Which temperatures are well-tolerated to the Medic Laser and the EarNoiseEliminator?







  • Falling asleep worse in case of treatment in the evening

    That is a good sign. This means that the treatment responds well. The body now works intensely on the healing process. However, this effect activates the body that for sensitive persons the stage of falling asleep is complicated. In this case, we recommend to treat the ear in the morning. Until the evening, the acting healing process will be decreased and does not disturb the process of falling asleep any more.

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    Does the medic laser also help for treating other syndromes?

    The medic laser can also be applied for the treatment of herpes, wrinkles, acne, scars and it also can be used for laser acupuncture. Combined with the EarNoiseEliminator (ear accessory for the soft laser, the medic laser is used for the treatment of inner ear disorders, such as tinnitus, dizziness (morbus Ménière, vertigo), acute hearing loss and hearing distortion.

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    There’s pain in the ear, while treating

    This has no direct connection with the laser treatment. The ear piece of the EarNoiseEliminator possibly presses or the rubber plug is missing. It also can be, that you have more stress situations at this time or you were often driving by car. Please try to treat the ear in the morning.

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    How long does the effect of the treatment last?

    That is very different. It can not be guaranteed that in case of a cure, the tinnitus appears never again. Important however, is that if the tinnitus comes back again sometimes, you immediately go on with the softlaser therapy. Every day the tinnitus is active extends the stage of cure around a multiple. If you start the softlaser treatment at the same day, the improvement mostly occurs after few days again.

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    Must the treatment always been carried out at the same time of the day?

    It is recommended to treat approximately at the same time of a day. However, the treatment may deviate without problems 2-3 hours to the last time. The daily treatment time corresponds to what the body can assimilate daily and uses within 24 hours again.

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    Increase of the tinnitus noise after the treatment

    Every person reacts differently to the treatment. The ones get better slowly and continuously. With the others, in the first weeks it becomes worse at the moment, then better. It is a good sign if a degradation for the time being occurs during the treatment. That means the treatment performs. We recommend in this case to treat the ear in the morning. Consequently, you notice the temporary stronger tinnitus less than e.g. at night while falling asleep.

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    Can the treatment time be longer than indicated?

    Since no overdose is possible, treatment can also be longer.

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    Can the treatment be too long or too often?

    An overdose is not possible because the body only takes as much energy that it needs.

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    Does the accident insurance accept the costs of the EarLaser?

    The accident insurance clarifies - as the case arises - whether it incures any expenses of the EarLaser. However, the accident must already be reported at the insurance company.

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    Can be delivered to Cnada and the U.S. ?

    The EarNoiseEliminator was vertified in November 2008 by the FDA (Canada & USA) and can now be extradited.

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    When is the hearing test needed?

    Every tinnitus noise is different and can vary from person to person. We don’t need the frequency of your Tinnitus noise if you order the Softlaser therapy.

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    How long is the delivery time?

    After receipt of payment the delivery time is approximately 3-5 days in Switzerland and approximately 8-14 days worldwide.

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    How long is the lifespan of the batteries?

    The batteries have a power duration of 30 hours in average, that corresponds to a regular duration of application of 2x30 minutes per day for 1 months. However, there are high quality differences of the batteries, this also depends on the age of the batteries.

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    There is no light after turning on the laser

    Please control whether you inserted the batteries correctly (+Pol down). After this screw on the laser top well and turn the knob (below) in ON position. ATTENTION! The rotary knob for turning the laser on and off can o n l y be turned in a clockwise direction! The laser is ON at the first click and OFF at the next click.

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    The luminosity of the laser goes down

    It however can be also due to the fact that the EarNoiseEliminator gets dirty by application and therefore hinder the escape of the light. If both is not the case and the MedicLaser appears too weak to you, please contact us.

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    Which temperatures are well-tolerated to the Medic Laser and the EarNoiseEliminator?

    The EarNoiseEliminator can be exposed to maximum temperatures of –5 degrees C to 60 degrees C.

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